Event Details

Like the Cambrian explosion, a time when many different types of complex animals suddenly diversified and emerged on Earth, we are witnessing a proliferation of AI applications in business, with companies leveraging this technology in various ways to optimise their operations, enhance customer experiences, and gain competitive advantages. What opportunities and challenges does this high-speed transformation present for businesses?

Last November, OpenAI, a Silicon Valley startup launched ChatGPT, a highly articulate question-and-answer service that early estimates suggest may have already surpassed the 100m-user mark. In February, IBM CEO Arvind Krishna suggested that AI technology will very soon do away with many clerical white-collar jobs, most noticeably in customer service and HR. Then in March, Microsoft announced the launch of a suite of AI "co-pilots" for workers in various roles, including sales, marketing and supply chain management.

AI-generated imagery is another new player knocking at the doors of graphic design agencies (and their clients) with powerful skills and speed. The brain image on this page, which we commissioned for this event, is AI-generated.

The integration of AI into business processes is not new, but recent advances in machine learning and natural language processing are enabling unprecedented levels of automation and decision-making. While the potential benefits of AI are clear - increased efficiency, cost savings, and enhanced customer experiences - the rapid pace of technological change also brings concerns around data privacy, algorithmic bias, and job displacement. Therefore, it is imperative that companies carefully consider the security and ethical implications of AI adoption as it becomes ubiquitous in the workplace.

As a business leader, are you and your top directives well-informed on the new possibilities presented by this high-speed transformation? How can you assess the challenges of risks of failing to implement - or indeed implement too quickly or too broadly - some of these tools? Are the dreaded risks for the workforce justified - or indeed, should managers be working toward reskilling and making the best out of AI applications?


08:00 - 08:20
Registration and breakfast
08:20 - 09:30
Panel discussion and Q&A
09:30 - 10:00


  • Kyoko Matsuba (General Manager at Edison Solution and Japan Academic, GE HealthCare Japan Corp.)

    Kyoko Matsuba

    General Manager at Edison Solution and Japan Academic, GE HealthCare Japan Corp.

    At GE HealthCare Japan, Kyoko leads new growth initiatives that deliver outcome-driven, real-time actionable data analytics tools via co-creating transformation platform with healthcare institutions, resulting in sustainable care quality and increased efficiency. Also serves as academic segment leader, collaborating with university hospitals and professional society leaders to further joint research and relevant healthcare policy development. Prior to the current roles, she served as a General Manager of Healthcare IT business driving new solution launches including co-developing national medical image database project.

    Before joining GE HealthCare Japan, Kyoko started her career at Japan government, shortly thereafter moved to the U.S. and worked at progressive leadership capacities in various settings of healthcare industry including project manager of hospital management turn-around consulting, clinical department administrator and the Dean’s business manager at academic medical center.

    She is a graduate of Keio University with BA in Economics, also holds MBA from University of Rochester.

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  • Steven Bass (Senior Director of Nuveen Global)

    Steven Bass

    Senior Director of Nuveen Global

    Steve is a real estate investment professional with over 20 years of experience in the major North Asian markets, including extensive portfolio management, investment and operational experience in Japan. He is also an enthusiast of data science exploring machine learning and AI applications for real estate investing.

    Currently, Steve is Senior Director at Nuveen Real Estate where he is the lead portfolio manager for the Japan Alternatives Living Fund, a specialist strategy investing in senior housing and other alternative living sectors such as student housing, single family, and co-living in Japan's major cities.

    Steve graduated with a B.A. in economics from Vassar College in New York and a Ph.D. in Urban Planning from UCLA. He studied economics at Gakushuin University in Tokyo on a scholarship from the Japanese Ministry of Education and is fluent in Japanese. He is a member of the Urban Land Institute's APAC Housing Council and Japan Council.

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  • Nairui Cheng (Associate Director of IT PCS at Randstad Japan)

    Nairui Cheng

    Associate Director of IT PCS at Randstad Japan

    Nairui is a recruitment professional with 10 years of experience in the Japanese labour market. Currently she is an associate director at Randstad Japan, where she leads an IT recruitment and professional service solution business. Nairui is particularly intrigued by the anticipated changes in the job market during the AI era. She believes there will be a noteworthy shift in skill requirements and a significant transformation in recruitment strategies as a result of the integration of AI technology.

    Nairui graduated from Imperial College London, holds a MEng degree in Mechanical Engineering.

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  • Qifeng Cao (Associate Director of Applied Intelligence at Accenture)

    Qifeng Cao

    Associate Director of Applied Intelligence at Accenture

    Qifeng Cao serves as an Associate Director of Applied Intelligence at Accenture Japan. He spearheads the technical aspects of Generative AI initiative within the country, creating advanced solutions for both Accenture and its diverse client base.

    With a specialization in Language AI, Qifeng has cultivated over a decade's worth of experience in the field. He is proficient in both traditional techniques and emerging technologies, such as Large Language Models (like ChatGPT). His vast expertise encompasses the development of core AI technology and the implementation of AI solutions for a broad range of customers.

    Qifeng earned a B.A. in Computer Science from Beijing University of Aeronautics and Astronautics. He is fluent in Chinese, English, and Japanese.

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  • Rodrigo González (Director, Tokyo of Economist Intelligence Corporate Network)

    Rodrigo González

    Director, Tokyo of Economist Intelligence Corporate Network

    Rodrigo González is the Director for Tokyo of Economist Intelligence Corporate Network.

    He works closely with regional business leaders to assist them in economic and market trends, business competitiveness, monetary and fiscal policy and general economic advisory to help them optimise their business strategies and further enhance their connections to their c-suite peers.

    He has vast experience in statistical analysis, strategy consulting and market research in different industries in and outside Japan. Rodrigo is a published author in environmental and transport economics and has spoken at international conferences in global warming and fiscal policy throughout the world.

    Rodrigo holds a PhD in Economics from Keio University and is fluent in Spanish, English, French and Japanese.

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  • Vivian Tokai (Director, North Asia of Economist Intelligence Corporate Network)

    Vivian Tokai

    Director, North Asia of Economist Intelligence Corporate Network

    Vivian Tokai is the North Asia Director of the Economist Intelligence Corporate Network based in Tokyo and covering Japan and South Korea. She is responsible for programme development and client engagement. She works closely with c-level executives on key economic and political issues and industry-specific analysis to support their businesses in the region.

    Vivian is a government affairs and public policy professional with 25 years of experience covering a wide variety of sectors, including energy, environment, aviation, transportation, defense, IT and digital economy. She has extensive senior leadership experience with a wide range of blue-chip multinational businesses in Japan. Prior to joining the Economist Group, she led Japan government relations activities at UPS, GE, Facebook, eBay and Honeywell. She was responsible for developing and executing strategic lobbying approaches, and ensuring strong relationships with regulators and government leaders.

    Vivian has been active in a number of business organisations. She is a member of the Keizai Doyukai, Japan Association of Corporate Executives, and has held various board roles with the American Chamber of Commerce in Japan. She has also been a visiting professor and lecturer at a number of Japanese universities including Chuo University and Showa Women’s University.

    Her personal commitment is female empowerment. She served as Chief Diversity Officer at Citigroup in Japan and was selected as Women’s Leadership member at GE.

    Vivian also possesses extensive experience in the media. She anchored a sports news segment of a daily evening news program at NHK, the Japan Broadcasting Corporation. She earned a Master of Science degree in Broadcast Journalism from School of Journalism, College of Communication, Boston University. She can speak Japanese and English, and introductory Chinese, Korean and French.

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Imperial Hotel Tokyo

1-1, Uchisaiwai-cho 1-chome,
Chiyoda-ku, 100-8558,

Tokyo, Japan

If you have any questions please contact EICN North Asia

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