Event Details

New concepts are disrupting business models in a way that makes supply chain management more important than ever. As technologies evolve and companies adopt new strategies for reaching their customers, we find that consumers do not just choose between products; they also choose how to buy them. Customers have a choice of platforms from which to purchase, and sellers must provide a good experience through all of them. Managing the supply chain has become an essential element of the customer experience, but it is especially difficult as the multi-channel sales environment continues to evolve. This discussion will help participants understand how the planning and execution of the supply chain process helps satisfy customer demands. The goal is for companies to turn their supply chain management into a competitive advantage while minimizing the negative impact of new challenges.

Disruptions to the supply chain are the new normal. Some disruptions have a long-term effect that builds over time, much like how rising wages in China led to the movement of some manufacturing to Vietnam. Others may come out of nowhere and carry a long-term impact, such as a global pandemic, or a more immediate effect, like a ship getting stuck in the Suez Canal. The word "disruption" can have a wide range of meanings, and companies need a wide range of possible responses.

Not all disruptions have to be negative. A new regional trade agreement that tidies up a mix of bilateral relationships and creates a consistent system for the intermediate goods market is disruptive, but useful. New technologies are also disruptive, but provide opportunities for enhanced transparency of fulfillment, better management of the "last mile" of delivery, and improved demand forecasting and customer satisfaction. Speaking of customers, their changing buying habits have upended business models and supply chains, but in the process have created opportunities to reach new customers...if only companies can take advantage of them.

In the end, any disruption can be turned into an opportunity, and effective supply chain management can be a growth engine for your company. A seemingly negative disruption that affects an industry gives you a chance to pull ahead of your competitors, if you have the agility to respond quickly and effectively. A positive disruption can improve or create revenue streams, or perhaps allow you to reduce problems such as overstocking or out-of-stock issues. Are you ready to turn disruption into opportunity?

The challenge for companies, then, is to build a resilient supply chain that provides a consistent customer experience while being flexible enough to respond to disruptions. At the same time, it should consist of sustainable processes that help companies make the best use of valuable natural resources while minimizing damage to the environment.

Our panelists will help you explore new technologies, changing business models, and evolving customer expectations. We will discuss how to improve demand sensing with richer and faster data signals to react to demand changes, resulting in better inventory positioning. We will examine ways to facilitate real time visibility and analytics, to create one view of information across the extended value chain. We will look at sustainable logistics using carbon accounting, enhanced provenance, and new fleets and routes that reduce the impact on the environment. The goal is to help attendees understand how they can create a more resilient and sustainable supply chain that is appropriate for their particular situation, one that meets customers' needs in a changing environment.

Event timing: 2-3 PM Singapore (GMT+8) / 3-4 PM Tokyo (GMT+9) / 4-5 PM Sydney (GMT+10)


  • Ampy Aswin (Director for Supply Chain and Logistics Industry Solutions for APAC, Google Cloud)

    Ampy Aswin

    Director for Supply Chain and Logistics Industry Solutions for APAC, Google Cloud

    Ampy Aswin is the Director for Supply Chain and Logistics Industry Solutions for APAC in Google Cloud.

    Before joining Google Cloud, Ampy had 23+ years of supply chain experience in Unilever leading across the different supply chain verticals, in end to end country, regional (covering Asia, Africa, Middle East, Turkey and Russia) and global roles.
    She was Foods Regional VP, Logistics Regional VP, Foods & Refreshment Manufacturing Regional VP, Indonesia VP and most recently, Skin Cleansing and Skin Care Global VP.

    Ampy has been recognized as one of the Top 100 Women in Supply Chain (2021) by Supply Chain Digital and 100 Most Influential Women in Supply Chain (2020) by B2G Consulting.

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  • S Ravi Kumar (Director, Pt MAP Aktif Adiperkasa Tbk)

    S Ravi Kumar

    Director, Pt MAP Aktif Adiperkasa Tbk

    Ravi is part of the top management of MAP group and a Director on the board of Pt MAP Aktif Adiperkasa Tbk and several MAP Subsidiaries. Ravi joined the group in 2014 and is currently responsible for the Group Digital Technology business, digital transformation initiatives, information technology, MAP gift voucher and supply chain divisions.

    Ravi graduated with a degree in Mechanical Engineering from Sri Venkateswara University in India and he also received his Post Graduate Diploma in Industrial Engineering. Ravi attended a global transformational leadership program in Harvard Business School.

    Before joining MAP group, Ravi held the role of Chief Supply Chain Officer for Bharti Airtel, South Asia. Prior to that he was the Vice President for Southeast Asia for Samsonite Corporation, Singapore. He also managed the roles of Regional Supply Director for Reckitt Benckiser PLC, South Asia and India Operations Director for Tupperware Brands.

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  • Vivek Luthra (Managing Director, Strategy & Consulting, Growth Markets Lead for Supply Chain & Operations and AAPAC Lead for Industry X, Accenture)

    Vivek Luthra

    Managing Director, Strategy & Consulting, Growth Markets Lead for Supply Chain & Operations and AAPAC Lead for Industry X, Accenture

    Vivek Luthra has over 25 years of experience across Strategy & Consulting, Operations, Technology and Digital advisory specializing in Supply Chain, Procurement, Operations and Sustainability. He is Accenture’s Growth Market Lead for Supply Chain & Operations (SC&O) business and AAPAC lead for Industry X. He is a part of Accenture Regional & Global Leadership team with responsibilities for managing and growing SC&O business across APAC, Middle East, Africa and Latin America Markets.

    He is a trusted advisor to leading CxOs in the region helping them to reimagine future supply chains which positive impacts business, society, and planet. Some of the recent engagements include Digital Procurement transformation delivery US$1Bil in value over a span of 27 months for a leading global SEA Energy Company. He also led a Strategy, Operating Model, and Implementation planning of New Procurement Operating Model for a Software and Platform company and a Global Transformation implementation and roll-out for a world leading consumer product company.

    He is acknowledged as a thought leader and regularly speaks on some of the leading forums across the region on Value that can be created through Smart manufacturing & Connected Supply Chains.

    Vivek joined Accenture in 2010 as a Managing Director. Prior to Accenture, he had worked with Capgemini, Infosys, PricewaterhouseCoopers and Schlumberger in North America, Europe and Asia markets in leadership roles in Consulting & Sales and Operations.

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  • William Thomas (Director, South-east Asia, The Economist Corporate Network)

    William Thomas

    Director, South-east Asia, The Economist Corporate Network

    William Thomas is the Director of the Economist Corporate Network in South-east Asia. An experienced advisor to senior business and government leaders, he helps organisations understand the strategic, operational, and talent implications of geopolitical changes.

    William holds a PhD in public policy from George Mason University in the US, as well as a degree in economics from the University of Virginia and an MBA. His academic research has centered on managing change in large, multinational organisations, with an emphasis on organisational culture.

    William is a retired United States Air Force lieutenant colonel, having spent much of his 21-year career as a strategic planner for complex operations such as humanitarian assistance and counterterrorism. He was Associate Professor of Political Science at the US Air Force Academy, and later taught at Georgetown University in Washington DC and as a Fulbright Scholar at Nanyang Technological University in Singapore.

    Having worked in Asia since 2012, William has focused on leadership development and organisational change as a consultant, leadership coach, and training facilitator.

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